Customer Service: Similar Hats in a Different Environment

This year, I was honored to be selected to serve as a Poll Worker/Election Official in November’s general election. Being a poll worker allowed me to put my customer service skills as an Advertising Account Manager to good use when assisting voters coming in and out of the precinct. It was challenging work that took many hours of in-person and on-line training, but so worth the effort to use my current skill sets in a different environment. In my current position at SCG, I need to have strong multi-ta ...

Celebrating Irish Heritage Month

                  My husband is Irish. His grandparents were both born and raised in Ireland; his father born in Ireland before immigrating to America at a very young age.  So, of course, he has always been interested in his Irish roots. To celebrate our wedding anniversary, we planned a 2-week trip to Ireland to dig deeper into my husband's ancestry.  We finally decided on a bus coach tour to see all the sites starting in Dubl ...

Recruitment Advertising

Some Things Old Are New Again in Recruitment Advertising

Recruitment advertising continues to change.  Just a few decades ago, the main way of recruiting was an ad in the local newspaper, maybe a few radio spots or a billboard.  Flyers on car windshields or a small ad in the town's church bulletin worked well.   Then, new technology entered the world of recruitment advertising.  The newspaper was now online, radio spots were almost non-existent and billboards were priced out of the market.  And flyers?  Hmmm ... just not the way to go.  Social media jo ...

recruiting baby boomers

Recruiting the “Baby Boomers” in the Digital Age

Yes, I admit to being a member of AARP. And as a member of their organization, I try to keep involved with the issues that affect us "mature workers". Volunteer work, tech classes, social security updates, employment decisions, healthcare changes, financial strategies, etc. are important to me now and will be even more important to me in the future.   A few weeks ago, I attended a presentation on "Job Searching in the Digital Age". Since several of my clients use digital, I was curious to see what ...