SCG Trendwatch: MarCom Industry News- April 2021

Trendwatch Marketing

Welcome to your monthly round-up for busy MarCom professionals. Each month, we share the latest news, strategies, tools and trends affecting the industry landscape. Check-in for the latest updates from all over the web.  

CMOs Reflect On How COVID Has Reshaped Marketing 1-Year In — And What They Would Have Done Differently

As the U.S. nears the one-year milestone living under the coronavirus pandemic, marketers are taking stock of an industry that has changed rapidly and in ways that could be permanent. While leaders are hopeful amid progress in beating back COVID-19, the bottom line is that consumers will reemerge into the world weary and on edge after having weathered a crisis that left more than 500,000 people dead in this country alone.  Read more…

Inside Google Marketing: How We (finally) Proved The Value Of Influencer Marketing

Here’s a familiar marketing question: “Have you thought about including influencers as part of this campaign?” The all-too-common nudge often stems from a desire to amplify a marketing message, and the conversation normally includes references to lofty-sounding metrics such as impressions, social media likes, and earned media value.

At Google, we fundamentally believe in the value of influencers. But for influencers to be a credible part of our marketing mix, we had to prove their return beyond vanity metrics, as Marvin Chow, our VP of marketing, has pointed out. “No doubt influencer marketing does something,” he said. “But to comfortably put spend and resources behind it, we needed to better understand the return on investment, especially in the context of other channels.” Read more…

 

IAB: Digital Ad Revenue Rose 12% In 2020 Amid Rebound From Pandemic

The strong rebound in digital advertising during the second half of last year came as people spent more time consuming media through connected devices like smart TVs and mobile phones. As marketers sought to reach consumers who were spending more time at home and shopping online, especially as the holiday season ramped up, the second half of the year completely erased the weakness of the second quarter. Read more…

How P&G and Lush Pursue Brand Activism With Authenticity

In recent years, the trend of purpose-driven marketing has evolved into a greater focus on brand activism, as brands weigh in on often controversial and political topics that are at the heart of the cultural conversation. When done well, it’s a strategy that resonates with consumers: Nearly half view the trend positively, about a third believe it can help bring real change, and more than half say brand activism impacts purchasing behavior or brand impression, per a recent Piplsay survey. Read more…

Publicis Partners With The Trade Desk In Latest Alternative Tracking Move

Publicis Groupe, the global marketing and communications company, has announced a partnership with The Trade Desk to create another alternative to third-party cookie-based addressability.

The move will give The Trade Desk access to Epsilon’s database of billions of consumer transactions as well as household data, demographics and interests. Publicis acquired Epsilon from Alliance Data Systems in 2019 for $3.95 billion. Publicis clients will get access to The Trade Desk’s DSP to run digital campaigns. Read more…

Consolidating Locations and Google My Business Listings Due to COVID-19

How should you handle Google My Business listings when circumstances force a multi-location brand to consolidate?

This question is one I’m now increasingly receiving from local enterprises. Brands which made rapid adaptations in 2020 to continue serving the public are now having to make longer-term decisions based on the COVID-19 recession, altered consumer behavior, and budget. Read more…

Most U.S. Marketers Ready To Quit In Last Year

An astonishing 59% of U.S. marketers considered resigning at least once in the past year, while 79% described the pandemic as the most challenging period of their career.

Those are the most sobering statistics in a new survey of 400 marketing professionals conducted by Advanis for digital experience platform Sitecore. The reasons behind the statistics are not hard to find: 80% said their responsibilities had significantly increased in the past year, against a backdrop of pressure from management, unrealistic deadlines, and sharp changes in strategy.Read more…

The Concerning Future Of The Resilient Keyword

It is with tears I write this article. I weep not solely for my loss, but yours as well. I am referring, of course, to what I see as the inevitable demise of a legend, an icon, the darling of all marketing land:

The keyword.

Joking aside, the keyword is an entity we should pause to appreciate more. In my recent book (Ponderings of a PPC Professional), I devoted an entire chapter to the remarkable nature of the search keyword. I am no enemy of the keyword, and yet, I find myself understanding the inner workings of Google search, marketing psychology, privacy and technology better than I ever have before. Read more…

Educational Services Jobs

A Report Card on Educational Services Jobs

Educational Section Jobs

The nation was waiting in anticipation of great numbers when the Bureau of Labor Statistics released the latest jobs report on Friday, April 2. However, the announcement that total non-farm payroll employment rose by 916,000 in March exceeded even the most optimistic experts.  The public and private education sector was one of the big job creation winners for Educational Services Jobs in March as in-person learning begins to spread across the nation.

Here are the growth numbers in the March 2021 report.

 

Local government education        76,000

State government education        50,000

Private education                          64,000

 

Compare those numbers with the losses since February 2020 in the following:

Local government education        -594,000

State government education         -270,000

Private education                          -310,000

 

Let’s take a deeper look at the Educational Services jobs sector (NAICS 611) of the economy. This includes elementary and secondary schools, junior colleges, colleges/universities and business school and computer training, technical and trade school, and educational support services.

 

Month                                           Employees (In thousands)

March 2019                                      3722.1

March 2020                                      3696.3

March 2021                                      3469.0

 

Month                                            Unemployment Rate

March 2019                                      2.8%

March 2020                                      4.4%

March 2021                                      4.1%

 

With all of these promising numbers being reported, the Educational Services job market is undoubtedly beginning to heat up. The competition for top talent is certainly tightening. If you are recruiting in this sector, are you ready to face the competition? To start the conversation, e-mail Mike Mangan mmangan@scgadv.com or contact your Account Executive at (973) 992-7800.

 

 

SCG Trendwatch: MarCom Industry News- March 2021

Trendwatch Marketing

Welcome to your monthly round-up for busy MarCom professionals. Each month, we share the latest news, strategies, tools and trends affecting the industry landscape. Check-in for the latest updates from all over the web.  

CMOs reflect on how COVID has reshaped marketing 1 year in — and what they would’ve done differently

As the U.S. nears the one-year milestone living under the coronavirus pandemic, marketers are taking stock of an industry that has changed rapidly and in ways that could be permanent. While leaders are hopeful amid progress in beating back COVID-19, the bottom line is that consumers will reemerge into the world weary and on edge after having weathered a crisis that left more than 500,000 people dead in this country alone.  Read more…

According to the Experts: 5 Technical SEO Trends to Watch in 2021

It’s no secret that SEO relies heavily on technical components to drive site rankability, and with so many emerging technologies, new tools, and metrics (*cough* Core Web Vitals *cough*), you might be wondering whether these constant updates will affect your more technical work.

To find out more about the state of technical SEO in 2021, we asked seven industry experts for their thoughts. The overwhelming answer? Keep doing what you’re doing.  Read more…

How the ANA is helping the ad industry deliver on diversity and inclusion pledges

Since its founding in 2016 as an arm of the Association of National Advertisers (ANA), the Alliance for Inclusive and Multicultural Marketing (AIMM) has worked to elevate multicultural marketing as the industry at large seeks to meet the needs of an increasingly diverse consumer base. As marketers increasingly make public commitments to diversity, AIMM’s focus is on helping ensure the industry follows through on its promises.

AIMM introduced the Cultural Insights Impact Measure (CIIM) in 2019 to show how cultural insights make ads more effective among diverse audiences. Read more…

How small businesses can drive value from small data

In the world of big data, gigabytes are worth less than pennies. But that loose change can add up to dollars for a small business. Those digital mom-and-pop online stores face the same analytical challenge as their gigantic competitors: figuring out who are the best customers and how to sell to them.

Small businesses simply may not have the quantity of data — or the means — to use big data techniques on their own. But they can always hire a solution that helps drive value from “small data”. Methods vary.  Read more…

Partnering with speakers for successful events

Good morning marketers, can virtual events ever recreate the social aspects of in-person shows?

We are social beings. That’s even more evident now that we have been confined to our homes for so long. Nothing can really replace the social aspect of in-person events — the camaraderie, developing business relationships, networking and being able to interact with speakers and sponsors one-on-one in a learning environment. Putting aside airline delays, many people will be excited to get back to in-person events as soon as it’s safe to do so. In fact, they’ve already told us they prefer in-person to virtual.  Read more…

It’s Not Whether We Communicate, But How Effectively We Communicate

 

 

It is unlikely anyone would challenge the belief that strong and open communication is essential in building a client-agency relationship. And, if done artfully and regularly, great communication can yield many benefits. Here are a few that are top of mind:

  • Gives Direction
  • Reduces uncertainty
  • Builds relationships
  • Creates meaning
  • Increases collaboration

That is a powerful list of benefits. And with the unending stream of improvements offered by technology your opportunity to become a master communicator is more accessible than ever before.

 

There was a time when client relationships were built on the phone, in face-to-face business meetings, and through the mail. Now, each of these communication options are faster, more efficient, and less expensive than in decades gone by.

 

Of course, there are a plethora of tools out there that had not even been dreamed of decades ago which are now mainstream. Just think of a business world without:

  • E-mail
  • Text
  • Chat
  • Online Collaboration
  • Virtual Meetings

So many choices!! However, no matter what tools you choose as appropriate for developing each individual agency/client relationship remember to mix your methods of communication. There are times where a well-timed phone call can clear up misunderstandings that crop up in e-mail. Also, you must communicate regularly and be responsive to messages that you receive.

 

Let’s start communicating today. For clients, our focus is always on navigating the entire P.E.S.O. (Paid /Earned / Shared / Owned) media spectrum. We create and direct programs and campaigns with a truly 360-degree perspective, helping organizations break down internal silos and strategically improve engagement and relationships – all with a goal of achieving your objectives.

Why PESO?

Contact Us

 

 

SCG Trendwatch: MarCom Industry News – January 2021

Trendwatch Marketing

Welcome to your monthly round-up for busy MarCom professionals. Each month, we share the latest news, strategies, tools and trends affecting the industry landscape. Check-in for the latest updates from all over the web.  

Super Bowl Viewers Support Social Justice Ads, Study Says

It’s too early to tell whether this month’s rollout of COVID-19 vaccines will affect people’s plans to gather to watch the game, though 70% said they don’t plan to attend a Super Bowl party, according to Morning Consult’s Dec. 10-13 survey. Despite potential changes to watch parties and additional uncertainty around when the game will be held, it is likely that, as in the past, viewers will pay close attention to the ads. However, Morning Consult’s survey raises the question of whether Super Bowl LV ads will focus more on social issues in a reflection of how marketing evolved during 2020.  Read more…

One View Of The Future Of Events: Niche And Hybrid

We’re all still trying to work out virtual events, as well as looking forward to next year when the COVID vaccine might ultimately herald a return of in-person engagement, perhaps in tandem with virtual content. Everyone has an opinion, not least Ben Hindman, CEO at event marketing platform Splash.

Earlier this month, he raised some hackles on LinkedIn by predicting that COVID would break the addiction to massive events, and that the shift to “bite size” is underway. Splash followed up Hindman’s opinion piece with some supporting data in their report “Online, Shorter, and Here to Stay: An Outlook on Virtual and Hybrid Events in 2021.”  Read more…

How Marketers Can Get The Highest ROI Out Of Podcasts

The new at-home lifestyle brought about by the onset of COVID has driven a significant increase in the numbers of listeners and the numbers of programs in the podcasting and audio-streaming space, and where the channel was a secondary or tertiary option for most marketers, having a podcast strategy is now part of many marketing plans for 2021.

“Podcasting is still a vast, open space that brands are smart to jump into,” said Lindsay Tjepkema, CEO of Casted, a podcast-centered marketing platform. “When you consider there are about 1 million podcasts, but more than 600 million blogs, you can see how much opportunity still exists for brands to own their own space,” she continued. “And listenership continues to rise dramatically, even in the midst of a pandemic, as people are actively seeking connection. Podcasts that offer that ability to connect an audience with a brand like not other form of content can and, in doing so, build trust and loyalty.”   Read more…

Facebook Reportedly Developing Cameo Copy To Key Into Custom Celeb Video Boom

Super is still in internal testing, according to Bloomberg, and NPE’s mission is centered on smaller digital experiments that Facebook acknowledges aren’t always likely to take off. Still, moving to capitalize on a trend driven by apps like Cameo wouldn’t be surprising for the social network: If it gains traction, Super could provide a powerful way for the social media giant to leverage a livestreaming boom in tandem with a broad network of creators and celebrities who already use Facebook-owned apps like Instagram to stay in touch with fans.

Cameo has continued an upward trajectory during the pandemic, serving as a moneymaking tool for celebrities who have seen work slow with production challenges related to COVID-19 and the shuttering of entertainment venues. Read more…

Marketing The COVID Vaccine Faces Familiar Challenges

Not only is the COVID vaccination effort the biggest in U.S. history; the public education campaign launched by DHHS — effectively to market the vaccination — is also large-scale. The Department has budgeted $250 million against a background of widespread mistrust. Some one in four Americans are currently reluctant to take the shots.

It’s a situation familiar to marketers. There’s a vast audience out there, but it’s unlikely to be responsive to just one, singular message (or, for that matter, to a single spokesperson). To better understand the challenge facing this campaign, we spoke with the founder and CEO of DeepIntent, a former Memorial Sloane-Kettering Cancer Center data scientist, Chris Paquette.

It comes down to empathy. “The campaign is in the planning stages right now,” said Paquette, “and they’re launching wave one in January.”  Read more…

Technology Saving Retail Businesses From Going Under

The pandemic is changing the game for retail, and fast. Not only is the competition fiercer than ever before, but the coronavirus has been the cause of a dramatic decrease in in-store traffic, making it difficult for retailers to stand out from the crowd.

While the situation has forced some companies to shut down, many have realized that if they want to break through and maximize profits, they will need to adapt to more flexible business models with the adoption of new technologies. In order to remain competitive, online and offline experiences must “wow” the consumer. Having a great product is not sufficient to satisfy today’s buyer profile.

In order to master the art of selling in a COVID era, one must first focus on addressing the negative aspects of traditional shopping. Waiting in long queues to settle transactions and being immersed in large crowds are the most obvious customer pain points. Retailers need to understand that shopping experiences need to be quick and painless. Checkout processes must be safe and convenient. Extra effort should be put especially into converting a customer into a loyal one.  Read more…

Parsippany Agency Captures Multiple 2020 NJ Ad Club “Jersey Awards”

Contact:               Kurt Praschak / kpraschak@successcomgroup.com / 973.992-7800, x.289

 

Parsippany-based agency captures multiple 2020 NJ Ad Club “Jersey Awards”

 

SCG Advertising + Public Relations wins pair of firsts, plus a second and third, during 52nd annual event

 

PARSIPPANY, NJ (Nov. 19, 2020) – For the communication professionals at SCG Advertising + Public relations, it’s quite a haul.

 

The ongoing pandemic forced this year’s 52nd annual edition of the NJ Ad Club “Jersey Awards” to be held virtually, but there was still plenty of talent on display across a total of 138 distinct categories. SCG – which was established in 1957 – was recognized with a pair of first-place awards, along with one for second-place and another for third. Specifically, these were:

 

  • First place        “Sell Sheets, Any Number of Colors” (for Michaels of Brooklyn)
  • First place        “Logo, B2B” (for Film Hunterdon)
  • Second place   “Trade, Any Size/ Number of Colors” (for Meridian Aircraft Management)
  • Third place      “Consumer Campaign, 3 or More Elements” (for General Plumbing Supply)

 

“The level of advertising creativity in New Jersey is stunning,” says Tom Marguccio, SCG’s vice president/creative director, and a 2016 Advertising Hall of Fame of New Jersey inductee. “That our agency was recognized to this degree is an honor, and I’m so proud of my colleagues and also the clients who are our partners in these efforts. And, because just a few months ago we lost our long-time president, Glenn Gershaw … well, I think all of us at SCG see these awards as a tribute to his leadership and support.”

 

About SCG Advertising + Public Relations

Founded more than half a century ago, SCG (Success Communications Group) provides 21st-century communication services highlighted by creativity, passion, and innovation. With specific expertise in advertising, marketing, public relations, social media, digital marketing, and recruitment, SCG is headquartered in Parsippany, NJ, with regional offices in the metro areas of Philadelphia, Atlanta, San Diego, and Tampa.

 

Additional information is available at www.scgadv.com, as well as on Facebook and Twitter.

 

# # #

 

Higher education

“Normal” Continues To Elude Higher Education

Higher educationJust when it looked like more and more colleges were finding ways to provide a face-to-face learning experience during the continuing pandemic, West Chester University (right in my backyard) announced that virtual learning was being extended into the spring 2021 semester. That’s right…Spring 2021. As this was being announced, WCU’s local school district was moving into hybrid.

 

That was quite a wake-up call for me and, I would assume, for thousands of students who are in or in the process of entering the higher education system. Sounds like it’s time for a gap year while all this gets sorted out.

 

Trends and predictions on the effect this on-going pandemic is having on our colleges and universities have been released since we last broached the subject in our July 2020 blog. This includes a significant study from the National Student Clearinghouse whose mission is to provide data, services and insights to the K-20 and workforce continuum.

 

For Fall 2020 enrollment the impact of the pandemic differs – sometimes significantly – by degree and institution type. Here’s a small snapshot of what we have learned from NSC’s data as of September 24, 2020:

 

First-Time Beginning Students

  • This group showed an incredible 16.1% drop in enrollments which compares to a slim 0.4% drop last fall.
  • 69% of all undergraduate enrollment losses come from First Time Beginning Students

Undergraduates

  • Undergraduate enrollment is down 4% across all institution types in comparison to last year
  • Private for-profit colleges are up 3.0%
  • Public 2-year colleges taking a huge hit – down 9.4%
  • Only 5 states are showing an increase in enrollments – Vermont, New Hampshire, West Virginia, Nebraska, and Utah
  • 11.2% drop in international students

Graduate Students

  • Graduate school enrollments are up 2.7%.
  • Private 4-year colleges are up 9.3%
  • Public 4-year colleges are up in the same period by 4.0%
  • Enrollment is up in 38 states

All Students

  • Total enrollment is down 3.0% in comparison to the same period last year.
  • Only 6 states show an increase in all enrollments including Vermont, New Hampshire, West Virginia, Nebraska, Utah and Arizona

Not sure when things will return to normal – if ever. If you are an Admissions professional, SCG would like to continue the discussion with you.

 

 

shopping at home

CPGs With The Pandemic Disrupting The Landscape

The pandemic changed a lot of things for everyone. work from home

Consumers are not only living differently with COVID-19 health concerns, they are also working differently and shopping differently. That is if they can find what they are shopping for. This is affecting CPGs in a major way.

Consumers have been faced with panic when looking for toilet paper, paper towels, disinfectant cleaner, and wipes among other things. Consumers are working from home and doing more cooking than ever. With the hysteria of news reports urging people to have a 30-day supply of food in their homes at the beginning of the pandemic, consumers started shopping for items such as yeast, flour, and other baking items in addition to meat due to an impending shortage.  Shopping for these items quickly became like trying to purchase that Cabbage Patch Kid back in the 80s!

 

All of this had consumers literally buying whatever they could get their hands on, including a lot of private labels and some other off brands that they had never heard of.  They were even shopping at different retailers for these items, such as office supply stores like Staples for their paper goods and the corner convenience store for some disinfectant wipes if they could find them there. More than ever consumers are having to be creative in their shopping.  All of this in addition to those consumers who would only shop online increasing the need for better e-commerce technology for retailers and manufacturers to handle the increased demand. Without a doubt, brand loyalty was impacted.  See this article from Supermarket News which details the increase in store-brand sales due to the pandemic.

 

shopping at home

Again, 2020 really changed a lot of things for everyone. With consumers having to shop in erratic ways and forced to try other brands and private labels, it is increasingly important to communicate the unique features and benefits of brands and provide incentives to get them back. Advertising and promotion are more important than ever as things are slowly getting back to a “new normal”.

 

 

 

 

 

Upson Regional Elevator Wrap

It’s a Wrap! Putting your Brand to Work for You

What do you think of when you think about advertising? Clients frequently think narrowly of a limited range of options. One of the reasons that I love what I do is the constant variety.  Every touchpoint with your customer or job candidate leaves a lasting impression. You should be reinforcing mission, vision, and values at every opportunity.

Over the years, we’ve helped clients tell their story on billboards, movie theatre screens, mall food court tables, coffee sleeves, t-shirts, banners on the front of buildings, shuttle buses wraps, computer screensavers, custom coins and holiday ornaments, just to name a few.

Shuttle Bus Wraps
Honor Health

 

 

Elevator Wraps

So, when Upson Regional Medical Center asked for help in identifying a vendor to help wrap the elevator doors in their hospital, we were ready. They wanted to share a safety guideline limiting the number of passengers in the elevators combined with a message reinforcing their commitment to caring for their community.

After presenting several design options, the client unanimously selected one design that featured four stock images of medical professionals. The client asked us to swap in their own employees and we were well on our way.

We faced an added challenge with the location of the hospital, which is approximately 70 miles from Atlanta in Central Georgia. We contacted vendors within a reasonable radius and carefully evaluated proposals, ensuring reasonable investment, quality job and ease of removal when the time comes. The client had 34 doors to be wrapped and we wanted to ensure it was done properly.

I am thrilled to say that installation was completed in one day with minimal interruption and the client was very pleased with the result, showing it off on social media the same day.

 

 

 

tiktok

Can Microsoft save TikTok?

tiktokTikTok is relatively new to the social media landscape. And it could be gone next month.

The US government recently gave the Chinese internet company ByteDance 45 days to sell TikTok or the app will be banned in the United States. Microsoft is negotiating to purchase the app, but serious competitors are moving in to steal its audience.

TikTok has been under scrutiny in the U.S. and around the world for months now over concerns that the Chinese government can access its user data.

India banned TikTok at the end of June, citing data security concerns. This was a massive blow, as India’s 200 million users were the company’s largest market outside of China. The app was banned on many U.S. government smartphones in 2019, and in early July, U.S. Secretary of State Mike Pompeo said that the U.S. was considering banning the app.

In late July, President Trump’s reelection campaign started running ads against TikTok on Instagram and Facebook. The ads state, “TikTok is spying on you,” and “WARNING: China is spying on you.” They lead viewers to a petition to ban the platform in the United States.

However, TikTok reportedly has more than 100 million U.S. users. Banning the app might result in anger toward the administration ahead of the presidential election. Allowing a company like Microsoft to purchase the app might be a win-win for the administration and for TikTok.

Such an acquisition would make Microsoft a major competitor in the social media market. Microsoft already owns LinkedIn and Xbox, but does not have a service that can compete with Facebook, Snapchat, or Twitter.

TikTok also recently launched TikTok for Business to increase the app’s appeal to advertisers. And if Microsoft successfully purchases the app, it could secure TikTok as a key platform for advertisers to reach young people.

Though Microsoft might keep the app in the United States, scores of TikTok creators and users have already left the app and found alternatives.

One rival, Triller, recently passed TikTok and Snapchat in the app stores. TikTok stars with tens of millions of followers have migrated to Triller. Many celebrities such as Cardi B, Chance the Rapper, and Eminem have used the app to spread their music.  Triller has also raised hundreds of millions of dollars from investors. The company plans to use these funds to boost its marketing, improve its platform, and entice TikTok influencers to join the app.

Meanwhile, Byte, a new app by one of the creators of Vine, has seen a surge in downloads. On July 9, Byte passed TikTok in the Apple App Store, with 622,000 installations.  The app’s audience is mostly Millennials and members of Gen Z who are fans of Vine, but it is also gaining users at TikTok’s expense. Dom Hofmann, Byte’s creator and one of the founders of Vine, aims to avoid the pitfalls that led to Vine’s demise in 2016. This includes ensuring that revenue is shared with content creators on the app.  Byte lacks many of the features of TikTok, although the company has announced new updates which will give its users more options.

Both Byte and Triller’s downloads spiked at the end of July but their audiences are still far smaller than TikTok’s 800 million users. However, there is a TikTok competitor that already has a large audience: Facebook.

Facebook plans to compete in this arena with its new Instagram Reels. Unlike Byte, which emulates Vine, Instagram Reels will be more like a copy of TikTok.

Facebook plans to release Reels in the U.S. in early August. The company has already tested the feature in India, France, and Germany. On July 20, The Economic Times reported that Facebook signed a licensing agreement with the Indian Performing Rights Society. This will give Facebook and Instagram users access to music they can incorporate into videos they create on the platforms.

If Reels takes any substantial share of TikTok’s market, it will strengthen Facebook’s dominance over social media’s largest and most diverse audiences. For marketers, this would be another reason to invest in social media and digital advertising on Facebook’s platforms.

It’s still uncertain whether Facebook, Byte, or Triller will successfully topple TikTok, especially if Microsoft successfully acquires it. Marketers and advertisers should follow these companies to ensure they effectively reach young audiences.

 

James Neidhardt is currently a member of the SCG’s Amplify Team.