SCG Trendwatch: MarCom Industry News & Insights – June 2021

Trendwatch MarketingWelcome to your monthly round-up for busy MarCom professionals. Each month, we share the latest news, strategies, tools and trends affecting the industry landscape. Check-in for the latest updates from all over the web.

Marketers take advantage of out-of-home as people get back outdoors 

You’d have to figure that a marketing channel called out-of-home would be forced to transform when the pandemic forced consumers to, well, stay home. The quarantine period, in fact, led to a nearly 30% drop in OOH spending in 2020, according to one survey. But with 2021 almost at its midpoint, the OOH industry has made significant changes to connect with homebound customers through digital channels. 

“We’ve been able this past year to connect all the pipes, the DSPs and SSPs, the connected programmatic out-of-home pipes,” said Barry Frey, President and CEO of global digital out-of-home marketing association DPAA.  Read more…

Victoria’s Secret is (finally) trying to get women’s attention 

It took a while and steady losses in market share. But, ahead of its departure from L Brands — its home for four decades and the incubator of its once hugely successful, man-pleasing marketing campaigns — Victoria’s Secret has let go of its angels. 

They are being replaced with a group of influential and powerful women, who will help shape the brand’s merchandising and messaging, L Brands said in a press release Wednesday.  Read more…

 

As SEO changes, so do the tools that serve practitioners 

Search engine optimization remains the stalwart mainstay of digital marketing, with search driving around 50% of website traffic on average, according to an analysis of SimilarWeb data by Growth Badger. The average top blog, the company found, “gets 66.47% of its traffic from search, of which 99.77% is organic and only 0.23% is paid.” 

But the practice of SEO has become more complex and it involves more considerations than SEOs enjoyed in the “ten blue links” era. Today, SEO includes everything from content marketing and distribution to user experience, and even the core job of gathering and interpreting search intelligence has become more challenging as the search engines continually change their display of results and port them over to other media like voice assistants.  Read more…

 

User experience is the difference between mediocre and next-level search marketing 

SMX Advanced generally features all the latest in SEO and PPC marketing techniques, strategies, and news. However, this year we decided to add a brand new track focused on user experience in search marketing. 

It’s no secret that search engines are moving toward finding ways to measure this experience. Google’s page experience update (which is now officially rolling out) and the introduction of Core Web Vitals are a move in that direction, for example. We now have numbers behind the ways that searchers experience our websites: how fast does it load, how quickly can they actually interact with it, and does the page shift around annoyingly before they can use it?  Read more…

  

Rethinking multicultural marketing, Gen Z privacy views: Thursday’s daily brief 

Salesforce’s recently announced roadmap updates, which you’ll find below, are a good example of the new capabilities marketers have to reach the right person at the right time. 

Younger generations, especially, are listening. With the right messaging, more Gen Zers are willing to continue the conversation over email and text than some older consumers, according to a new study from performance marketing company Fluent that caught my attention. There’s more on that below. 

Trust in brands also comes from transparency. More transparency means consumers are paying closer attention to brand values, which requires marketers in the organization to expand their thinking, according to Adriana Waterston, SVP of Insights and Strategy for Horowitz Research. See more from her below as well.  Read more…

Facebook testing virtual reality ads in Oculus VR 

In May, Facebook announced that it would begin testing advertisements in virtual reality. Those tests are now about to go live. “The company revealed it’s going to begin experimenting with the ads in the Oculus Quest title Blaston from Resolution Games. The experiment will also expand to two other unnamed developers in the coming weeks,” said Michael Tan for PCMag. 

In-headset ads. The advertisements, deemed “in-headset ads” by Facebook, are part of the company’s exploration of ways for developers to generate revenue: “This is a key part of ensuring we’re creating a self-sustaining platform that can support a variety of business models that unlock new types of content and audiences,” the company said in the announcement blog.  Read more…

How Social Listening Speaks to Brands and Improves Consumer Targeting 

Canned tuna has been a pantry staple for generations. So when StarKist introduced it in a pouch after nearly 100 years in a can, sales stagnated. The company lowered the price and reduced the pouch size, which helped, but didn’t fix its image problem.  

To solve the dilemma, StarKist turned to social listening. It’s an increasingly popular marketing tool that uses artificial intelligence to scrape publicly available social media chatter and information—Instagram, Facebook, YouTube, blogs, news outlets and Reddit, for instance—for keywords directly and indirectly related to a brand.  Read more…

SCG Trendwatch: MarCom Industry News – January 2021

Trendwatch Marketing

Welcome to your monthly round-up for busy MarCom professionals. Each month, we share the latest news, strategies, tools and trends affecting the industry landscape. Check-in for the latest updates from all over the web.  

Super Bowl Viewers Support Social Justice Ads, Study Says

It’s too early to tell whether this month’s rollout of COVID-19 vaccines will affect people’s plans to gather to watch the game, though 70% said they don’t plan to attend a Super Bowl party, according to Morning Consult’s Dec. 10-13 survey. Despite potential changes to watch parties and additional uncertainty around when the game will be held, it is likely that, as in the past, viewers will pay close attention to the ads. However, Morning Consult’s survey raises the question of whether Super Bowl LV ads will focus more on social issues in a reflection of how marketing evolved during 2020.  Read more…

One View Of The Future Of Events: Niche And Hybrid

We’re all still trying to work out virtual events, as well as looking forward to next year when the COVID vaccine might ultimately herald a return of in-person engagement, perhaps in tandem with virtual content. Everyone has an opinion, not least Ben Hindman, CEO at event marketing platform Splash.

Earlier this month, he raised some hackles on LinkedIn by predicting that COVID would break the addiction to massive events, and that the shift to “bite size” is underway. Splash followed up Hindman’s opinion piece with some supporting data in their report “Online, Shorter, and Here to Stay: An Outlook on Virtual and Hybrid Events in 2021.”  Read more…

How Marketers Can Get The Highest ROI Out Of Podcasts

The new at-home lifestyle brought about by the onset of COVID has driven a significant increase in the numbers of listeners and the numbers of programs in the podcasting and audio-streaming space, and where the channel was a secondary or tertiary option for most marketers, having a podcast strategy is now part of many marketing plans for 2021.

“Podcasting is still a vast, open space that brands are smart to jump into,” said Lindsay Tjepkema, CEO of Casted, a podcast-centered marketing platform. “When you consider there are about 1 million podcasts, but more than 600 million blogs, you can see how much opportunity still exists for brands to own their own space,” she continued. “And listenership continues to rise dramatically, even in the midst of a pandemic, as people are actively seeking connection. Podcasts that offer that ability to connect an audience with a brand like not other form of content can and, in doing so, build trust and loyalty.”   Read more…

Facebook Reportedly Developing Cameo Copy To Key Into Custom Celeb Video Boom

Super is still in internal testing, according to Bloomberg, and NPE’s mission is centered on smaller digital experiments that Facebook acknowledges aren’t always likely to take off. Still, moving to capitalize on a trend driven by apps like Cameo wouldn’t be surprising for the social network: If it gains traction, Super could provide a powerful way for the social media giant to leverage a livestreaming boom in tandem with a broad network of creators and celebrities who already use Facebook-owned apps like Instagram to stay in touch with fans.

Cameo has continued an upward trajectory during the pandemic, serving as a moneymaking tool for celebrities who have seen work slow with production challenges related to COVID-19 and the shuttering of entertainment venues. Read more…

Marketing The COVID Vaccine Faces Familiar Challenges

Not only is the COVID vaccination effort the biggest in U.S. history; the public education campaign launched by DHHS — effectively to market the vaccination — is also large-scale. The Department has budgeted $250 million against a background of widespread mistrust. Some one in four Americans are currently reluctant to take the shots.

It’s a situation familiar to marketers. There’s a vast audience out there, but it’s unlikely to be responsive to just one, singular message (or, for that matter, to a single spokesperson). To better understand the challenge facing this campaign, we spoke with the founder and CEO of DeepIntent, a former Memorial Sloane-Kettering Cancer Center data scientist, Chris Paquette.

It comes down to empathy. “The campaign is in the planning stages right now,” said Paquette, “and they’re launching wave one in January.”  Read more…

Technology Saving Retail Businesses From Going Under

The pandemic is changing the game for retail, and fast. Not only is the competition fiercer than ever before, but the coronavirus has been the cause of a dramatic decrease in in-store traffic, making it difficult for retailers to stand out from the crowd.

While the situation has forced some companies to shut down, many have realized that if they want to break through and maximize profits, they will need to adapt to more flexible business models with the adoption of new technologies. In order to remain competitive, online and offline experiences must “wow” the consumer. Having a great product is not sufficient to satisfy today’s buyer profile.

In order to master the art of selling in a COVID era, one must first focus on addressing the negative aspects of traditional shopping. Waiting in long queues to settle transactions and being immersed in large crowds are the most obvious customer pain points. Retailers need to understand that shopping experiences need to be quick and painless. Checkout processes must be safe and convenient. Extra effort should be put especially into converting a customer into a loyal one.  Read more…